Hosted PBX

Hosted PBX is a sophisticated, high-definition voice & video platform with all the functionality of a traditional phone system, with a host of additional features, minus the hassle & expense.

Our Hosted PBX platform features: 

 

A fully customised, hosted PBX solution gives you access to the latest features and functions for a fixed monthly fee, so you’ll never have to pay for an expensive hardware upgrade. It’s technology that supports your business without being the focus of it.

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Features & Benefits

More Flexibility

  • Minimal internal IT support required
  • Peace of mind with assured business continuity
  • Easily scalable and upgradeable network
  • Enhanced features compared to traditional PBX

 

Unified Communication

  • Improved productivity & ease of access by all users, regardless of location
  • Flexible working options with potential to become truly mobile

 

Scalability

  • Instant ability to change network & features according to business needs

 

Disaster recovery & business continuity

  • Built-in, customisable business continuity tools to protect vital communications from outages & natural disasters.
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Reduced Costs

  • Reduced capital expenditure, shifted to operational expenditure
  • No expensive hardware to purchase or maintain
  • Lower total cost of ownership & manageable monthly costs
  • Free on-net calls
  • Lower local, national & fixed-to-mobile calls

 

Mobility

  • Portable phone features & same-number contact ability anywhere

 

Central Management

  • Online portal for easy network management
Broadland Solutions hosted pbx cloud phone services

Why Broadland Solutions for Hosted PBX

As a serial receptionist, this is the easiest system I've had to work with so far. Being able to update everything visa the software is brilliant.- Melanie, Gadens Lawyers
  • Mobile Phone Integration

  • Allows a mobile phone to act like a corporate phone extension with seamless passing of calls between the fixed & mobile networks without hanging up.

    • Simultaneous ring: – to your workstation phone & mobile
    • Shared call appearance: – The appearance that all calls are received at your desk phone extension
    • Remote office: – allows staff to operate their office phone as normal from any phone in the world

  • Unified Messaging

    • Voicemail: can be provided as a system-wide service to every extension, independent of location
    • Fax to email service: virtual faxing service to receive & manage faxes via email
    • Voice to email: direct voicemail retrieval via a handset or an email inbox as a sound

  • Desktop Integration

  • Enables users to make and accept telephone calls, & change telephone settings in Microsoft Outlook & Internet Explorer browsers:

    • Identify callers from corporate & Microsoft Outlook directories
    • Full call control from your desktop
    • Toolbar connects to MS Exchange Server & corporate directory systems to easily call one another with a single click, regardless of location

  • Video Calls

  • Make video calls the same way you would make a normal phone call by simply calling an internal extension.
  • Advanced Reception Functions

    • Call Station: provides reception operators with a computer application to manage call routing even for large & very busy switchboards from a desktop
    • Intelligent operation: operators can see every extension throughout the network if it’s busy or idle, so calls can be handled intelligently
    • Auto attendant: create customised messages to the caller, such as personal greetings or hours of operation.

  • Why Choose?

  • Hosted PBX is a single, logical phone solution for your entire organisation.

    • Configured in real time via a web interface, it evolves with your business & upgraded continuously
    • Advanced features transform productivity & collaboration within your business
    • Best of all, Hosted PBX empowers your people to discover the best way to work.

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