Cloud / Hosted PBX
Our Hosted / Cloud PBX platform features:
A fully customised, hosted PBX solution gives you access to the latest features and functions for a fixed monthly fee, so you’ll never have to pay for an expensive hardware upgrade. It’s technology that supports your business without being the focus of it.
Features & Benefits
More Flexibility
- Minimal internal IT support required
- Peace of mind with assured business continuity
- Easily scalable and upgradeable network
- Enhanced features compared to traditional PBX
Unified Communication
- Improved productivity & ease of access by all users, regardless of location
- Flexible working options with potential to become truly mobile
Scalability
- Instant ability to change network & features according to business needs
Disaster recovery & business continuity
- Built-in, customisable business continuity tools to protect vital communications from outages & natural disasters.
Reduced Costs
- Reduced capital expenditure, shifted to operational expenditure
- No expensive hardware to purchase or maintain
- Lower total cost of ownership & manageable monthly costs
- Free on-net calls
- Lower local, national & fixed-to-mobile calls
Mobility
- Portable phone features & same-number contact ability anywhere
Central Management
- Online portal for easy network management
Why Broadland Solutions for Hosted PBX
As a serial receptionist, this is the easiest system I've had to work with so far. Being able to update everything visa the software is brilliant.- Melanie, Gadens Lawyers
Mobile Phone Integration
- Allows a mobile phone to act like a corporate phone extension with seamless passing of calls between the fixed & mobile networks without hanging up.
- Simultaneous ring: – to your workstation phone & mobile
- Shared call appearance: – The appearance that all calls are received at your desk phone extension
- Remote office: – allows staff to operate their office phone as normal from any phone in the world
Unified Messaging
-
- Voicemail: can be provided as a system-wide service to every extension, independent of location
- Fax to email service: virtual faxing service to receive & manage faxes via email
- Voice to email: direct voicemail retrieval via a handset or an email inbox as a sound
Desktop Integration
- Enables users to make and accept telephone calls, & change telephone settings in Microsoft Outlook & Internet Explorer browsers:
- Identify callers from corporate & Microsoft Outlook directories
- Full call control from your desktop
- Toolbar connects to MS Exchange Server & corporate directory systems to easily call one another with a single click, regardless of location
Video Calls
- Make video calls the same way you would make a normal phone call by simply calling an internal extension.
Advanced Reception Functions
-
- Call Station: provides reception operators with a computer application to manage call routing even for large & very busy switchboards from a desktop
- Intelligent operation: operators can see every extension throughout the network if it’s busy or idle, so calls can be handled intelligently
- Auto attendant: create customised messages to the caller, such as personal greetings or hours of operation.
Why Choose?
- Hosted PBX is a single, logical phone solution for your entire organisation.
- Configured in real time via a web interface, it evolves with your business & upgraded continuously
- Advanced features transform productivity & collaboration within your business
- Best of all, Hosted PBX empowers your people to discover the best way to work.
Contact us for a complimentary bill analysis.